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Zenfone 8 MMS Issue - Can't download/view images in Messages app

flameimperishab
Star II
Hi,
I cannot seem to view MMS images in the Messages app on my new Zenfone 8. I checked my APN settings and they all seem correct. I know I have received the MMS as there is a a "Download" button for the message but when I press it nothing happens. Is this a known issue withthe Zenfone 8 and is there a fix or workaround as it is very annoying.
Thanks.
29 REPLIES 29

ravinderkk
Star II
Zenson

Had a software update today. Can now send and receive MMS on Optus (with Exetel).


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Hi There is it a software update to Android OS or the SMS App?
My version is Software Version: WW_30.11.51.83 still can't send

gmjose
Star I
I gave up after spending hours with Amaysim / Optus help desks, who wanted to reset APN settings etc. All to no avail.
Purchased a Telstra Sim and ported account over from Amaysim.
MMS works with Telstra.

ravinderkk
Star II
Anyone else managed to get the Android OS version upgraded? I can't seem to find it online or via OTA?

gregja
Star I
WW_30.11.51.103 just installed itself. Seems that this fixed it!

ravinderkk
Star II
Hey Guys same here finally ASUS has got their shit together & their latest release of 30.11.51.103 has fixed the MMS but no sign of VoLTE yet for AU ASUS Zenfone 8.