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Unable to make calls from sim 1 after update in Rog 5

Kamal7hydra
Star I
Hello Team,

After the recent update I am unable to make or receive calls from sim 1. I can use the internet, see network strength it's all good but the incoming and out going fails. I reset network settings, rebooted the phone but the issue persist . When I switch the sim to ssim tray 2 , it works. What's going on here? Did you guys cripple sim 1 tray??

48 REPLIES 48

twothrones7A
Star I
Tried swapping, done everything. Nothing works. A newer version or an older version should work. Can anyone from asus help me to roll back to older version?

Lord_Messi
Zen Master II
Try to downgrade your firmware

twothrones7A
Star I
@Boss_ROG could you please tell me how to do that? An instruction would be appreciated.

twothrones7A
Star I
@Boss_ROG could you please tell me how to do that? An instruction would be appreciated.

twothrones7A
Star I
Hello? Can anyone help me here?