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A11 battery charging

CHOOZR
Zen Master I
screenshot-20210727-162220529.jpg
Please tell us some basic information before asking for help:
Model Name: ROG phone 3
Firmware Version: 18.0410.206.138
Rooted or not: no
Frequency of Occurrence: 1st
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After updating to A11. realised my phone is unable to do hyper charge with the original charger, it only does fast charging.
Have tried clearing cache. anyone has any other suggestions?

Thanks
21 REPLIES 21

CHOOZR
Zen Master I
how do we do that?

Aryan202
Community Legend I
gaureshsail

https://zentalk.asus.com/en/discussion/comment/178950#Comment_178950

screenshot-20210730-090539806.jpg

Update to A11 today facing the same issue/bug.


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What if that's intended though?
Maybe they only display fast charging on android 11
I see two lightning symbols on status bar meaning that it's rapidly/fast charging

CHOOZR
Zen Master I
yes, but that is the typical fast charging. Which took like 2hours plus for me from 30% there about.
Hypercharging has a different icon. its a lightning and 2+ icon on the top.

CHOOZR
Zen Master I
Heres a screen capture of the battery icon change

CHOOZR
Zen Master I
Boss_ASUS

Try to wipe cache data partition


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Also, please change your name, its confusing. You are not a Forum MOD.