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BIOS Upgrade 307, unable to update

ZT-194e6e44
Star I
System: MS Windows 10 Home
Battery or AC: AC
Model: ZenBook UX45EA
Frequency of occurrence: Ongoing
Reset OS: No
Screenshot or video: Non-Applicable
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Detailed description: Experiencing various issues with system operations, speed, response, touch/mouse pad etc. When I bought the machine and first started up there was a BIOS update available, did it using MY ASUS and or very easily through MS Windows. Recently when other issues (touchpad/mouse/connectivity to Wi-Fi, speed, etc) came up I contacted customer tech support they say my BIOS (306) dated 4/6/2021 needed to be updated to 307 they sent my download link for BIOS update, did not work, also tried using the EZ BIOS update USB etc. does not work...System is operating so what to do
6 REPLIES 6

RAJU_MSC_MATHEM
Zen Master I
ZT-5b591a17

Please refer to my post, specifically "When the updater is run and the system reboots, the BIOS update does not run."


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Will you conform Bios model , you can find under System information and executing dxdiag.exe application and model number is visible under Bios display
also post screenshots

Blake_ASUS
Community Legend II
ZT-5b591a17

Please refer to my post, specifically "When the updater is run and the system reboots, the BIOS update does not run."


View post
There can be varies of conditions for your description.
A screenshot or picture would be very helpful.
Thank you.