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Unable to register ZenWifi AX6600 XT8

MPK
Star II
System: Wireless Router 2 Units
Battery or AC: N/A
Model: ZenWifi AX6600 XT8
Frequency of occurrence: N/A
Reset OS: N/A
Screenshot or video:

I have read relevant posts that relate to registration issue. I am using the S/N mentioned on the box.

The web application throws this error:
registration-error.jpg

On the other hand, I stumbled on https://www.asus.com/in/support/warranty-status-inquiry/ which to my surprise does recognizes the same S/N

warranty-status.jpg

Please help. I need to register this product.
7 REPLIES 7

MPK
Star II
Thank you @Blake_ASUS I was able to register my XT8.

Heartbone
Star I
Hello @Blake_ASUS, I am just trying to register my brand new XT8 but I get the same error message that MPK got about a month ago. I'd really appreciate your help!

Blake_ASUS
Community Legend II
Heartbone

Hello @Blake_ASUS, I am just trying to register my brand new XT8 but I get the same error message that MPK got about a month ago. I'd really appreciate your help!


View post
Hi there,
Can you try it again during the weekdays?
We have been having issues on the weekends.
Sorry for the inconvenience caused and thank you for the feedback.