Quick update, I also updated to BIOS v307. No issues.
Please share the product SN in the PM I send you.
Please send me the 304 bios for FA506QM
Can you describe more about the issue you encounter and why you want BIOS 304?
I have updated my bios using the exe file from asus website after which fn keyboard brightness no longer work and my serial number has changed to SN1234567890 from what it originally should be both in bios and in myasus app
If I could downgrade the bios will it solve my problem. i would like to receive a fix for this problem as soon as possible
Please share the SN on the SN sticker with me in the PM I sent you.
Thank you very much.
Hey Blake, I happened to have the same exact issue since yesterday. can you send me the fix?
I Just bought this laptop Yesterday and having the same issue.
I am not able to find any working solution for this issue. I don't want to take my 1 day old laptop to service center for software issue. Please help.
PM sent. Please kindly check.
Just commenting so that when a fix is found I get the news.
Did you get a solution?. I am also facing the same problem in my Asus A15 Tuf gaming FA506QM
@Blake_ASUS can you send me the PM? I have the same problem.
@Blake_ASUS I happened to have the same exact issue since yesterday. can you send me the fix?
Hello @pierrelion1997 , @omkardavari1999 , @migadeth and @duchieulp ,
May I know when did you find this issue?
Was there any BIOS update recently? Was it by Windows update or manual update from our support website?
@Blake_ASUS New laptop, everything updated from Windows and support page. BIOS 307, wrong serial number and Fn+arrow keys not working for keyboard brightness.
I would like to know more detail of your case, please kindly check the PM.
Thank you so much.
I updated from Windows and tried again from the support site. I have updated both ways but BIOS 307 still has error Fn + arrow key not working for keyboard brightness.
I would like to know more specific.
Does the issue happen after a BIOS update by Windows update? and was it BIOS 307?
I've also encountered the same issue. Wrong serial number and can't change the brightness with Fn+arrow keys.
Please check the PM I send you.