G751JL Wifi can't see Xfinity or Deco mesh network

ZT-241c1311ZT-241c1311 Level 1
edited August 2021 in Others
  1. System: ROG Laptop
  2. Battery or AC: AC
  3. Model: G751L
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:


Detailed description:

I've been using my G751JL ROG laptop since 2015. We recently moved and are using upgraded Wifi routers. The laptop sees neighboring Wifi names, but it doesn't see the new Xfinity router nor does it see the new TP-Link Deco X20 WIFI6 mesh. All my other devices can see these routers. Only the G751 can't see them. But it was working on my FIOS router before we moved. If I use wired, it see the internet fine. What is it about the newer Wifi that the laptop can't see? I don't suppose that there is an updated driver available? The one on the Asus website is dated 2015. Thanks!


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