Phone Switches off upon connecting the charger
- Model Name: ROG 2
- Firmware Version: WW_17.0240.2105.90_0
- Rooted or not: Not rooted
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
For the last few months, my Phone switches off upon connecting the charger and wont go past lock screen(reboot) unless the charger is disconnected( if I try to boot with long press on power button). I See this is a common problem with ROG based on volume of user complaints on this. My phone is 1.5 years old and out of warranty.
On day time I am missing too many work related calls because of this.
Is there a diagnostic tool which logs the cause of reboot? While my phone is on battery power it lags/restarts while it crosses 42 degrees.
@ARP_ASUS What is causing this issue and how much does it cost me to get it fixed.