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ASUS ROG PHONE 3 STOPPED WORKING AND IS NOT TURNING BACK ON

pritsunit21
Star II
Hello,
I was playing PUBG Mobile in my ASUS ROG 3 and all of a sudden my screen froze and the phone just turned to blank screen/turned off now the phone doesnt turn on/charge nothing whatsoever. i have no idea what to do. please help.
7 REPLIES 7

yahazaimia
Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/171234#Comment_171234

Please get in touch with ASUS Service


View post
Asus service will tell u to search about solution in YouTube , I got problem and that's was their answer

yahazaimia
Star II
pritsunit21

Hello,

I was playing PUBG Mobile in my ASUS ROG 3 and all of a sudden my screen froze and the phone just turned to blank screen/turned off now the phone doesnt turn on/charge nothing whatsoever. i have no idea what to do. please help.


ASUS ROG PHONE 3 STOPPED WORKING AND IS NOT TURNING BACK ON
Try to get in safe mode
Or try to click on button On with volum up for a while till it get on . When it's not working change :
Button on + volum Down and don't let it till it turn on
That's the only solution you have

GREEKLEADER
Zen Master I
pritsunit21

https://zentalk.asus.com/en/discussion/comment/171226#Comment_171226

my phone is completely dead


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A dead ic chip or motherboard means your phone is dead
If it's under warranty go tell your local Asus service Center that your logicboard need o be changed