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ASUS ROG PHONE 3 STOPPED WORKING AND IS NOT TURNING BACK ON

pritsunit21
Star II
Hello,
I was playing PUBG Mobile in my ASUS ROG 3 and all of a sudden my screen froze and the phone just turned to blank screen/turned off now the phone doesnt turn on/charge nothing whatsoever. i have no idea what to do. please help.
7 REPLIES 7

GREEKLEADER
Zen Master I
pritsunit21

Hello,

I was playing PUBG Mobile in my ASUS ROG 3 and all of a sudden my screen froze and the phone just turned to blank screen/turned off now the phone doesnt turn on/charge nothing whatsoever. i have no idea what to do. please help.


ASUS ROG PHONE 3 STOPPED WORKING AND IS NOT TURNING BACK ON
It happened to me 2 times
But after 1 minute everything was back to normal
Sounds like your motherboard chip just burned itself

pritsunit21
Star II
GREEKLEADER

https://zentalk.asus.com/en/discussion/49349/asus-rog-phone-3-stopped-working-and-is-not-turning-bac...

It happened to me 2 times

But after 1 minute everything was back to normal

Sounds like your motherboard chip just burned itself


View post
my phone is completely dead

Anders_ASUS
Hall of Fame III
pritsunit21

https://zentalk.asus.com/en/discussion/comment/171226#Comment_171226

my phone is completely dead


View post
Please get in touch with ASUS Service

blackskye_sx
Star II
I had something like this happen. I ended up letting the phone sit for a couple days (let the battery run out?) and then plugged it in and after a brief charge it came back to life. The normal "reset" procedures didn't work.