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RPG 2 : Phone restarts automatically

iNuuuB
Star I
ROG 2 :Phones restarts automatically whole playing PUBGM , its freezes and restarts and also heats up too much.
I even took 3Dmark test , it says "your device is too powerfull for this test ( SLING SHOT EXTREME )"...and did not shutdown while taking this test....so i dont think mine is hardware issue...but still phone shuts down every now and then...only while playing pubg.
Done factory reset , run the phone is safe mode also , removed pubg from armoury crate also....still the same issue.
PLEASE HELP ME. IM TOO FRUSTRATED RIGHT NOW as my warranty is also about to get over. 😞
screenshot-20210703-214048959.jpg

11 REPLIES 11

iNuuuB
Star I
If possible please check my phone's log also...and solve this ASAP.

ronald1985
Community Legend I
iNuuuB

If possible please check my phone's log also...and solve this ASAP.


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If your phone is reporting the same issue in safe mode, then you better off going to service centre.

iNuuuB
Star I
@ronald1985 In safe mode it doesnt allow any gaming application to run...so no issue that time , only while playing i get it 😞

ronald1985
Community Legend I
iNuuuB

@ronald1985 In safe mode it doesnt allow any gaming application to run...so no issue that time , only while playing i get it 😞


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How is the temperature around you and the phone temperature while playing PUBG?