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Asus 6z abnormal crashes very often and now not booting at all

PavanAditya
Star I
Hi all,
I'm using Asus 6z(flip camera) since 3 months. I've ordered the phone on the day of its release in India.

First month everything went wel.. But somewhere around jul 26 I've got an update and from that update I've been facing the issue of abnormal crashes.
The phone gets turned off abnormally. At first I've ignored this but now I'm running out of my patience. Today the phone got crashed abnormally nearly 10 times and finally now it is now even booting on. The boot loader got stucked at the ASUS logo since one hour and is no way turning on.

If anyone is also facing the same problem please let me know a solution for this one.

P.S. I'm also adding the image where the booting got stuck up.
1PJDGDG4KVDS.jpg
5X9E081E96V7.jpg

5 REPLIES 5

KB007
Star III
Yup facing its a motherboard issue.... That Asus now have to take it seriously

PavanAditya
Star I
KB007

Yup facing its a motherboard issue.... That Asus now have to take it seriously


View post
Bro how did you try to resolve it ..?
Is it resolved or still facing it .?

Aryan202
Community Legend I
Take it to the service centre
Even if you got flipkart protect don't trust them with the Device
Go to SC they'll change the Mobo and return the device within 10-12 days

KB007
Star III
msp.aditya99

https://zentalk.asus.com/en/discussion/comment/17436#Comment_17436

Bro how did you try to resolve it ..?

Is it resolved or still facing it .?


View post
Have to take to SC... And the SC is in the different city will go next month... Did a format but that doesn't help