Pixels burnt. !!!! Some pixels are burnt .

[Mr_TylerDurden]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Some pixels are visible even after I have exited game. I have tried restarting the Phone and all but it's displayed when I view something white/light colour background. It's not been an year yet I have bought the device. I'm totally disappointed. Can I get a screen replacement? If so how long will it take .(I need specific turn around time coz I don't have any backup mobile device for use).

[Anders_ASUS]

Mr_TylerDurden

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Some pixels are visible even after I have exited game. I have tried restarting the Phone and all but it's displayed when I view something white/light colour background. It's not been an year yet I have bought the device. I'm totally disappointed. Can I get a screen replacement? If so how long will it take .(I need specific turn around time coz I don't have any backup mobile device for use).

Pixels burnt. !!!! Some pixels are burnt .

You need to get in touch with an ASUS Service Center to get the answer for these questions.