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Pocket ghost touches

vavriska
Star III
I'm getting horrible amount of ghost touches while I have my phone in the pocket. Glove mode is off and pocket mode is on. But the sensitivity of proximity sensor is very poor. It detects objects only a few millimeters away from screen.
Is there something that can be done about it? I have newer had this kind of problems. Coming from Galaxy S21 and LG G8s.
Thank you
38 REPLIES 38

pipsss81
Rising Star I
I noticed that if you cover brightness sensor, it doesn't affect fingerprint sensor. I would rather see fingerprint sensor not working in complete darkness (you would have to press button to work), than having ghost touches in my pocket.

jfgt7j8qgx
Rising Star II
after long long time, asus even don't know their problem. Pathetic!

poke_ike3
Star III
vavriska

https://zentalk.asus.com/en/discussion/comment/173009#Comment_173009

screenshot-20210623-113138323.jpg

It's here, just tap on this.


View post
That disables finger unlocking completely

bjornbrandy
Star II
Anyone at Asus support.
What is the current logic for fingerprint read start? I'm a software tester so usually I have an hunch what could be wrong and combine this fingerprint reading whit my own experience whit muted phone calls only conclusion I can draw is that proximity sensor is 1) poor quality 2) not utilised by sw by fullest 3) first 2 combined 4) faulty

divinesecret
Star II
poke.ike3

https://zentalk.asus.com/en/discussion/comment/173116#Comment_173116

That disables finger unlocking completely


View post
No it does not. You need to tap on the option itself and you will enter another menu which is deeper.
Thanks @vavriska by the way it helped a lot. I dont need this finger print activation while screen is off so for me this works perfectly.