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ROG Phone 5 Battery issue

Anna-Kin
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5 Global
Firmware Version: Latest
Rooted or not: No
Frequency of Occurrence: Regular
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Battery mode: Dynamic
Refresh Rate: Auto
My new 3 days old ROG 5 is showing approx 6 hours of SOT with mixed usage and lasts for about 20 hours. So, I ran the AccuBattery Pro while charging the phone from 5% to 98%, and twice while charging from around 40% to 100%.
And here are the results, even after a total charge of 174%, it didn't charge to the capacity of 6000mAh.
Can anyone in the community perform the same test as well using AccuBattery Pro and see what the battery health and estimated capacity is?
For comparison I ran the same test on my almost 3 years old Oneplus 6T(2nd pic):
ROG Phone 5:
image.png
OP 6T:
image.png

50 REPLIES 50

PinkFires
Rising Star I
Anna-Kin

https://zentalk.asus.com/en/discussion/comment/171609#Comment_171609

Yes, I agree. Here are some screenshots of charge stats, the battery life has been low, like 5-6 hours with light usage.

Today's screenshot.

screenshot-20210614-180245807-281-29.jpg

Older

screenshot-20210613-193509519.jpg


View post
Damn, off topic but how did you take these long screenshots? Mine barely scrolls when I try using it.

PinkFires
Rising Star I
thejus44

https://zentalk.asus.com/en/discussion/comment/171647#Comment_171647

Hi! No problem, I can give you some pointers I believe. I did game for a couple of hours but it was just crossy road, nothing too heavy. I just brought the device because it had great all round specs, I'm not really a mobile gamer. I do however, consume a lot of media (YouTube, browsing with over 15+ tabs open at all times)

And as for how much SoT I was getting previously, honestly I can't answer that accurately, I'd only gotten the phone half a day ago with over 48% of the original charge before I wiped it. More on that below.

https://zentalk.asus.com/en/discussion/comment/171682#Comment_171682

I wouldn't be too worried about the gaps in the graph. The first thing I did with I got my phone was to unlock the bootloader (which automatically wiped my phone, BTW, which I believe greatly enhanced battery life) and root my phone, hence the gaps. The gaps are never truly there for more than 5 mins, and I believe there was also enough booting up (which takes up a lot of battery) to compensate. Nevertheless I've attached screenshots of my current battery status, with no gaps. I also noticed that you guys mentioned some apps like Duo sucking battery life, but it might be worth looking into disabling them. My refresh rate is set to "Auto", AirTriggers are off most of the time, 5g access is off, I'm using the stock android theme, RAM usage hovers around 4.2 GB at all times, and I would definitely recommend turning off "Mobile data" always turned on, in developer settings. And pleases before you exchange your phone, might be worth wiping it and starting from scratch so that any old cache that might be causing such issues is also gone. Please let me know if any of these tips worked 🙂

screenshot-20210615-112944157.jpg

screenshot-20210615-113118341.jpg

screenshot-20210615-113352929.jpg


View post
Would you recommend doing a full wipe and not restoring any kind of backup at all for this kind of thing? It's a hassle to reinstall all the apps manually but maybe it's best?

Anna-Kin
Rising Star I
PinkFires

https://zentalk.asus.com/en/discussion/comment/171620#Comment_171620

Damn, off topic but how did you take these long screenshots? Mine barely scrolls when I try using it.


View post
When u take a SS, we tap the "Long SS" pop up right? Just keep tapping that for as long of a SS you want.😁

Anna-Kin
Rising Star I
PinkFires

https://zentalk.asus.com/en/discussion/comment/171691#Comment_171691

Would you recommend doing a full wipe and not restoring any kind of backup at all for this kind of thing? It's a hassle to reinstall all the apps manually but maybe it's best?


View post
I don't think restoring would have any effect as "Restoring" will auto-download all apps from Playstore and you will do that manually anyway.
But, I do recommend NOT TO INSTALL THE LATEST UPDATE, it reduced my phone's SOT by 2 hours.

thejus44
Star III
@Anna-Kin thanks for the warning! I'll keep that in mind. I didn't even know an update had come out tbh. Btw are you consistently getting 2 hours lesser or did it happen just once? It could be any number of reasons, that's why I'm asking.

@pingu780206 depends on what kind of restore you are talking about. If it's the default android restore then it should be fine. If it's a titanium backup I'd recommend against it. The point of wiping the phone is to completely clear any system level remnants from the previous version. So any kind of restore that doesn't interfere with that should be fine.