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Poor voice quality

qualinn
Star II
I have this phone from yesterday and I have notice that voice quality during phone calls is very poor 😕
People in their phones also told me that their hear me not to good.
Is it normal for that phone? Cheaper phones have better phonecall quality like this one. Im very dissapointed 😞
57 REPLIES 57

bartolinio
Star II
yesterday this smartphone came to me; configuration, learning etc;
this morning the first phone call and... the sound quality is a total drama, like on the phone from 10 years ago... worse than bad!!!
on my old Oneplus 6 the voice of the interlocutor is realistic, as if standing next to you face to face and here it is a complete misunderstanding ...

I do not believe that it is the fault of the loudspeaker because in the case of multimedia it sounds normally ... it must be the fault of the software or some codec

IT REQUIRES IMMEDIATE IMPROVEMENT !!

Chris1
Rising Star II
Sorry, i disagree.
Very good in VoLTE, good/average in 3G for me.

bartolinio
Star II
the call quality on this phone is a total misunderstanding
today I had my first phone call and I must admit that I did not expect it ... the quality of the caller's sound is tragic, it cannot be accepted!!!
firmware 67

bartolinio
Star II
I don't have VoLTE
in 3G it is unacceptable (no HD Voice)

pipsss81
Rising Star I
VoLTE is supported by maybe 1% of operators. You can't say something work ok, if most people dont have an option to use it.