A11 major problems with Gmail notifications

[fear_dot_com_20]

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After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!

[morenomiguel198]

nidhin3

Notification issues are a common thing now irrespective of brands I guess... I've seen similar reports from OnePlus 9 series & Nord users ( not sure if other models/ devices from other OEM's too are affected)

Even Apple users are seen reporting various notification issues...

View post

It's not just a notification issue, many native Google and Asus apps are just not updating in the background.
The Play Store never checks for update, Gmail never sync emails, Weather never update the weather. All of this only update when you launch each app, despite being allowed to run in the background.

[fear_dot_com_20]

nidhin3

Notification issues are a common thing now irrespective of brands I guess... I've seen similar reports from OnePlus 9 series & Nord users ( not sure if other models/ devices from other OEM's too are affected)

Even Apple users are seen reporting various notification issues...

View post

Let's say that the notifications for gmail, maybe, just maybe, are for other brands too...I don't really deny it, I know some other brands have also some issues. But how can you explain that if I leave the phone untouched for a lot of hours nothing notifies me....no app, nothing. How can you explain the fact that the weather app does not update by itself?
I have to go through each app that I use just to check the notifications.
This happened to me on a very old xiaomi phone until I disabled the battery optimization. Since that point on it worked fine. With ZF7 even disabling battery optimization does not work anymore....so I just have en expensive brick, that acts as a phone (at least so far it rings...) And other than this I have to check everything manually...nice phone...what could I say...

[nidhin3]

morenomiguel1986

https://zentalk.asus.com/en/discussion/comment/172710#Comment_172710

It's not just a notification issue, many native Google and Asus apps are just not updating in the background.

The Play Store never checks for update, Gmail never sync emails, Weather never update the weather. All of this only update when you launch each app, despite being allowed to run in the background.

View post

Ohh I thought the issue was mainly with the Gmail app as most users were seen talking about that only...
So this issue is happening with Google apps + Asus apps ? Are all third party apps too affected ?
Anyways, from what you told this looks like a nasty issue... Hope the concerned devs can bring a fix soon...

[fear_dot_com_20]

Initially I have observed this only for gmail and calendar app. But because it affected me quite a lot, since I rely on notifications, I started to check for a workaround and other stuff, and then I noticed that a lot of apps do not send notifications. Not only gmail, but most of them... (The only unaffected apps are the messaging apps, though at some point telegram failed to notify as well). And then I checked further and I noticed that the apps are being killed (or at least are not working) and never resumed and that's why I was not getting notifications. So in my opinion something from A11 kills the apps(most probably to save battery) and the code that was supposed to start them is not working, since them are not started anymore unless I go to that app.
At least this is what I observed on my mobile. And I could not find a workaround for it. I have disabled all optimizations and it works well for some days...but then at some point it starts to fail...and I have no idea why or what I could do....

[morenomiguel198]

nidhin3

https://zentalk.asus.com/en/discussion/comment/172777#Comment_172777

Ohh I thought the issue was mainly with the Gmail app as most users were seen talking about that only...

So this issue is happening with Google apps + Asus apps ? Are all third party apps too affected ?

Anyways, from what you told this looks like a nasty issue... Hope the concerned devs can bring a fix soon...

View post

Yes, only some native Google and Asus apps, but not all, for example YouTube never fail to notify me.
Other apps are fine, I can get notifications and background updates from Outlook, Whatsapp, Twitter, Instagram, Skype, Pokémon Go, ...
Only some Google and Asus apps never update in the background and I have to open it manually so it gets up to date (I can see the last weather update being far in the past, or emails arriving only when I open Gmail).
I did record a log and send it to Asus, I hope it will help them find the issue.
I left Samsung because of similar issues and a dying battery, I was pleased with Asus until a few weeks/months ago since this happened... Where will I go next ?