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ROG Phone 5 Battery issue

Anna-Kin
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5 Global
Firmware Version: Latest
Rooted or not: No
Frequency of Occurrence: Regular
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Battery mode: Dynamic
Refresh Rate: Auto
My new 3 days old ROG 5 is showing approx 6 hours of SOT with mixed usage and lasts for about 20 hours. So, I ran the AccuBattery Pro while charging the phone from 5% to 98%, and twice while charging from around 40% to 100%.
And here are the results, even after a total charge of 174%, it didn't charge to the capacity of 6000mAh.
Can anyone in the community perform the same test as well using AccuBattery Pro and see what the battery health and estimated capacity is?
For comparison I ran the same test on my almost 3 years old Oneplus 6T(2nd pic):
ROG Phone 5:
image.png
OP 6T:
image.png

50 REPLIES 50

ReaperZ_Wolf
Zen Master I
Anna-Kin

https://zentalk.asus.com/en/discussion/comment/171722#Comment_171722

Haha..

So, I reset the phone, then disabled always-on LTE from Dev options, refresh rate is Auto, 5G is disabled, so.. let's hope for the best.


View post
No. Just use it as normal. No need of disabling anything in developer mode. Yes since 5G is not there in India you may only keep that option disabled. Rest as usual. Charge phone to 100% without using it at all. Keep it at 100% for 10 extra mins. Unplug and allow it to cool for 10min and then start using, as usual, what you would like to do. Run it down to 10% and share your SS with us.
Hopefully, you have also asked Flipkart for the Replacement!

Anna-Kin
Rising Star I
Reaperzwolf

https://zentalk.asus.com/en/discussion/comment/171735#Comment_171735

No. Just use it as normal. No need of disabling anything in developer mode. Yes since 5G is not there in India you may only keep that option disabled. Rest as usual. Charge phone to 100% without using it at all. Keep it at 100% for 10 extra mins. Unplug and allow it to cool for 10min and then start using, as usual, what you would like to do. Run it down to 10% and share your SS with us.

Hopefully, you have also asked Flipkart for the Replacement!


View post
Flipkart is no longer offering Replacement for ROG 5, because of Limited stock. 🥲🥲

ReaperZ_Wolf
Zen Master I
Anna-Kin

https://zentalk.asus.com/en/discussion/comment/171739#Comment_171739

Flipkart is no longer offering Replacement for ROG 5, because of Limited stock. 🥲🥲


View post
You should tell them that none of my business if the problem is with the phone you need to replace it as per your T&C, and if you can't refund back the money.
So if they give you back the money,you can reorder a new one.

thejus44
Star III
@Anna-Kin
Hi! Did your battery life improve after following those steps?

Anna-Kin
Rising Star I
thejus44

@Anna-Kin

Hi! Did your battery life improve after following those steps?


View post
Hey, @thejus44 thank you for your suggestion, I was testing for the past 2 days.
Yes, the battery life did improve after the factory reset, 1st day I got 11 hours of SOT with 9% charge remaining.
And the 2nd day, i.e. till today 1 pm IST, I got 8.5 hours of SOT, including 1.2 hours of video call and with 20% charge remaining.
Now, the only thing to look out for is how long does the phone maintain the battery life.