MMS sending or receiving does not work
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 5
- Firmware Version: WW_18.0810.2101.95
- Rooted or not: Not Rooted
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I recently moved my sim from an old phone to my new ROG phone 5 and noticed I am unable to download or send MMS messages via my default messaging app. I tried another messaging app but the same issue occurs. I checked my APN settings with my mobile carrier and they are all correct and have verified on their end that there is nothing wrong with my account/phone number. I receive a message saying I have an MMS but I cannot download it.