Please tell us some basic information before asking for help:
- Model Name: asus zenfone 4 max WW_ZC554KL_15.2016.107.519_20190724
- Firmware Version: 8.1.0
- Rooted or not: not rooted
- Frequency of Occurrence: very frequent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Every time I try to turn on my phone I am not able to do anything because of the ghost touch. It is on the bottom, and it is also able to touch on the tabs button. I have tried to restart the phone, but that didn't work. Is there a way to solve this problem, for example through a software update?