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Rog 5 List Of Bugs/Issues

waxy78611
Zen Master I
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: WW-18.0840.2103.26
Rooted or not: No
Frequency of Occurrence: Regularly
APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:
1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.
2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.
3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.
4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.
5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.
6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.
7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.
8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.
If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .
90 REPLIES 90

waxy78611
Zen Master I
ghyzriellgalez06

https://zentalk.asus.com/en/discussion/comment/170385#Comment_170385

I hope this is a software though. Especially the xmode plus clockspeed which is not stable for 2.84Ghz. and the screen recording mic input is not working if ingame mic is on.

This 8s not happening with the rog 3. So i hope this is a software. Not the same with the black crush in rog 3 which is a hardware.


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Black crush is definitely hardware. Can't be fixed unless screen is replaced. And the clock speed issue yes is software.

ghyzriellgalez0
Rising Star II
waxy78611

https://zentalk.asus.com/en/discussion/comment/170387#Comment_170387

Black crush is definitely hardware. Can't be fixed unless screen is replaced. And the clock speed issue yes is software.


View post

Well. That gave a relief. I hope they will give the update for the fix on thisbone as soon as possible. This issue is already happening and over a month have passed. Two updates, i believe had gone, still no fix for this one.
https://youtu.be/2-xqz2ZiwJU

rStar
Rising Star II
List of bugs encountered by me:
1) Battery Drain
2) Stuttering issue
3) Heats up like an iron
4) lacks 90fps for pubgm
5) camera captures blurry image
6) touchscreen misbehaving
7) Cpu rr fluctuation
😎 Gmail app not syncing

& Counting







ChillyRide
Rising Star I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/169920#Comment_169920

Dac doesn't mean anything if other factors don't work with it. The output stage is arguably the most important aspect of the audio experience.

As for your 32 vs 24bit, 24bit is more than enough and you cannot hear the difference between 32 and 24bit anyways, it's widely accepted that 32bit is simply placebo.

Also if you buy a phone for an audiophile experience then your decisionmaking is very lacking. A phone simply will never be as good as something like a fiio m11 PERIOD.

The USB speed should be pretty much 3.0+, I believe you might be using a bad cheap cable which only has USB 2.0 speeds.

As for battery drain, correct, it's a software problem people are complaining about since a couple of months now.

As for the SD card slot, I'm torn about it to be honest. While an SD card slot would be great to have, it is significantly slower than the UFS 3.1 on the phone, which causes some slowdowns here and there, most users don't know about this, it's just android things.


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If asus stock cable is cheap 2.0 than agreed. Llllogic. As been advanced audiophile and vinyl recorder with quite impressive hardware there is a difference in 24 and 32. Asus just beeing lazy to code properly native dsd or dop support along side with their music player and bitperfect. DAC can do it no matter how they implement this on pcb.

Danishblunt
Hall of Fame I
ChillyRide

https://zentalk.asus.com/en/discussion/comment/170376#Comment_170376

If asus stock cable is cheap 2.0 than agreed. Llllogic. As been advanced audiophile and vinyl recorder with quite impressive hardware there is a difference in 24 and 32. Asus just beeing lazy to code properly native dsd or dop support along side with their music player and bitperfect. DAC can do it no matter how they implement this on pcb.


View post
There is no difference.
Human hearing has a potential to hear up to a signal to noise ratio of 140dB, and thats when you're lucky and have been born with very good ears.
24bit has a potential signal to noise ratio of 144db, which exceeds the human hearing. While in theory 32bit has a signal to noise ratio of 192db, which again makes no difference to the human ear.
I don't care if you're a self proclaimed advanced audiophile, you cannot go against science. The fact that you're obviously unaware of this fact only showcases that you're nowhere near as advanced as you think you are. Also an advanced audiophile would never even consider the Rog5 over something like a fiio m11.
i rest my case.