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AsusSharedCam.sys causing blue screen

A lot of people now have this looping blue screen.
It seems that AsusShareCam is the problem.
After Windows repair and restore kicks in, it is possible to fix this with bitlocker code and localadmin password. Then turning of wifi and ethernet and turning of sharedcam in device manager.
But after installing nvidia drivers again, it was back, and after a reboot, the blue screen was back.
I now want to throw my Zenbook Pro Duo out the window!
Can you please fix this Asus-people?
8 REPLIES 8

Blake_ASUS

Hello rune,

Which model do you have? UX581, UX481,UX582 or UX482?

When did this issue started to happen?

Can you share the Windows update history around that time?

And which Nvidia driver version are you referring to?

And please share your BIOS version as well.

Thank you.


View post
Hi Blake! I have this blue screen on 2 UX581L. Started a couple of days ago, they are flat new. Newest Nvidia driver. Actually, I just opened my third one now (I have 16) and got blue screen loop (turned it on. Chose wifi. Was not able to log in, so restarted, and instantly got blue screen loop). Have Windows 10 version 1809 KB5003171. Bios is 305. GOP 9.0.1098. On this third one NVidia is 457.63.

andreichag
Star I
I have the same problem. The solution, in principle, is already in the post above - you need to disable three services using safe mode Windows:
ASUSLinkNear
ASUSLinkNearExt
ASUSLinkRemote

Blake_ASUS
Community Legend II
Dear all,
Are you all using Windows Enterprise? or Windows Home and Pro?
Thank you.

Blake_ASUS
Community Legend II
Dear all,
Please enter safe mode
[Windows 10] How to enter Safe Mode | Official Support | ASUS GlobalAnd follow the SOP and use the uninstall tool in below file
ASCI 3.0.8.0 issue – Google Driveto uninstall ASUS System control interface 3.0.8.0 and install 3.0.9.0
Thank you so much.