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[5z] Double Tap To Wake Up

Manthan_Bhavsar
Star III
Look at this !
This is the proof that double tap to wake up gesture is broken after updating to latest OTA .123
There isn't any third-party apps which trigger this issue/bug.
After Turning off-on, It works perfectly as you can see in the video.
Hope You can now understand and do needful into this as it is not convenient or practical for the users who use is.
And it is not any hardware fault because it is being faced by many users right now.
Thank you.
@Christine_ASUS @Anders_ASUS @Anders
25 REPLIES 25

AmitGarde
Community Legend II
fussion_ASUS

Hi, we'd request you follow the below steps:

1. Double Tap issue Clear cache & storage of UI.

3. Check if nothing is blocking proximity sensor 

4. Also Check under safe mode for Double Tap issue

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/


View post
Hi all,
One more italian user on IT forum with same issue i dont know why ASUS is not accepting this fact of real problems with Zenfone 5z. Last update improved backup but few useful features seems like messed up.
I know support is ended for 5z but before giving up please take a look at some important bugs which require definete fix as daily use features are bugging. Please fix this with one last firmware update for Zenfone 5z.
Here is that another italian user thread you can take a look at it with using built in translator in browsers. I have shared my feedback in comment to Asus there as well. 👇👇
davidemari

Salve, ultimamente mi capita frequentemente che lo schermo del mio zenfone 5z non si risveglia utilizzando il doppio tap ma sono costretto ad utilizzare il tasto laterale.

Ho notato che questo problema mi capita in particolare dopo avere effettuato una telefonata. Infatti alla successiva accensione dello schermo il doppio tap non funziona e sono costratto ad andare in "impostazioni" - "impostazioni avanzate" - "gesti", e disattivare e poi riattivare l'opzione "schermo acceso".

La cosa è alquanto scocciante ho provato anche a fare un reset di fabbrica ma nulla è cambiato.

Avete qualche suggerimento ?

Grazie mille

Davide


Problema accensione schermo con doppio tap Asus Zenfone 5Z
Apart from that i am also feedup with powermaster smart switch option bug since 8-9 months. System doesnt come out of power saving mode is the issue there after full use of smaet switch option.
And another issue is this double tap sometimes really very annoying happens anytime most of the times is after a phone calls and sometimes in between.
3rd issue is with screen recording. If system is set on sleep that is 2 min. Than if i start screen recording it gets inturuppted in between sometimes and hence recording gets saved and stopped. This happens only sometimes.
Last but not the least is outdated security patch to a Flagship device at the time of farewell.!
We hope for fix of all above bugs and also qualcom m modem issue fix with latest security patch as a last happy firmware for Zenfone 5z.
This experince is really bad as a flagship device owner atleast i think ASUS should make 5z more stable before saying a good bye. we are just requesting for one last firmware please make this happen. @Gustav_ASUS @CH_ASUS @ARP_ASUS @Anders_ASUS @fussion_ASUS @Christine_ASUS @Titan_ASUS @Kris_ASUS @Laura_ASUS @Falcon_ASUS
Thanks!

sidarya31
Rising Star II
AmitGarde

Hi all,

One of user from you all may have got DM. I guess most porobably @manthanbhavsar8261@gmail.com should get it from moderator asking about your device logs and steps to capture those logs just follow all the steps and hopefully if devs find something with logs they should definetly fix this annoying bug.

Keep checking your DM Guys.

Thanks!


View post
I have provided bugs report 2 times about auto-rotation issue, see still no solution, Asus really sucks in software department.

AmitGarde
Community Legend II
sidarya31

https://zentalk.asus.com/en/discussion/comment/168249#Comment_168249

I have provided bugs report 2 times about auto-rotation issue, see still no solution, Asus really sucks in software department.


View post
This is really very sad 😞
Auto rotation is not much issue to me but, powermaster is most important.

sidarya31
Rising Star II
AmitGarde

https://zentalk.asus.com/en/discussion/comment/169796#Comment_169796

This is really very sad 😞

Auto rotation is not much issue to me but, powermaster is most important.


View post
For me, auto-rotation n double tap to wake, is more important.

hkorkut
Rising Star II
Hey Asus. Do you hear? I think software development engineers are in deep sleep. Please be quiet.