Please tell us some basic information before asking for help:
Model Name: Asus ROG 3
Firmware Version: 17.0823.2104.147
Rooted or not: not
Frequency of Occurrence: every hour or less
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So a month after buying my Asus ROG 3 from amazon, my phone randomly shuts off, upon start up my batter percent has also dropped to 1% Out of curiosity on how its possible to go from 87% to 1% i plugged it in, After startup and on the shutdown the Battery animation goes from 1 to 87 going up 1 increment every second. After this it continually shuts off randomly through out the day, I have tried few methods like a factory reset and originally removed all the apps that was downloaded recently. I dont do much on the phone besides normal phone calls and text. I mostly just play games here and there that are low res such as idle clicker games etc. Ive seen stuff online to return the item but im a month in. I dont see why exactly a month later the phone becomes a paper weight and now im out 855$ smackers. the phone is up to date, is it an update issue? about a week ago i got an update but im also on automatic updates, so could this be a problem with a hotfix? and is there a possible way to go back a firmware to test. unfortunately i dont have picks of the battery graph but it showed the consumption tanking with in minutes and then charging back to the original charge within seconds
