My friend couldn't hear me sometime when calling

[nlwinniechan]

My friend heard nothing sometimes from my call.anyone got the same issue ?

[wirusekx]

@Kris_ASUS  197 / 5000
It's a bit better because he doesn't interrupt the conversation. But still it is not possible to conduct a call in HD Voice quality. For me, the problem is not over. Will Asus fix the fault?

[jfgt7j8qgx]

I had this problem, too. I went to asus repair center and told the stuffs. But they just don't believe it. This is so faq up.

[CH_ASUS]

wirusekx

@Kris_ASUS  197 / 5000

It's a bit better because he doesn't interrupt the conversation. But still it is not possible to conduct a call in HD Voice quality. For me, the problem is not over. Will Asus fix the fault?

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The device does not have VoLTE or 3G HD voice support in Poland (at the moment).
If this is the root problem for you, as in you consider 3G voice without HD or no VOLTE HD voice is bad, then the solution can only be fixed with enabling VoLTE with the Polish operators, which we are working towards doing.

Now , whether or not this is the root cause, we cannot be sure but do you experience the same bad quality if you would make a call through, for example, WhatsApp or FB Messenger, etc?