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Poor voice quality

qualinn
Star II
I have this phone from yesterday and I have notice that voice quality during phone calls is very poor 😕
People in their phones also told me that their hear me not to good.
Is it normal for that phone? Cheaper phones have better phonecall quality like this one. Im very dissapointed 😞
57 REPLIES 57

Aryan202
Community Legend I
Admin

【Version】

30.11.51.50

【Model Name】

ZenFone 8 (ZS590KS)

【Release Date】

2021/05/28

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

  1. Optimized Phone call quality
  2. Improved camera quality
  3. Improved system stability
  4. Enabled VoLTE on Telekom (Germany)
  5. Enabled VoLTE on Tele2 (Russia)
  6. Enabled VoLTE & VoWiFi on O2 (Czech Republic)

[210524]ZenFone 8_WW_30.11.51.50
New ota
Changelog states "improved phone call quality"

wirusekx
Star III
Aryan202

https://zentalk.asus.com/en/discussion/48675/210524-zenfone-8-ww-30-11-51-50

New ota

Changelog states "improved phone call quality"


View post
After the update, there is still no call quality in "HD Voice". Tested on Plus> Plus, Plus> T-mobile (Polish operators). By translating sim cards to xcover 4 and hammer 18x9 smartphones, "hd voice" connections are active. Has the WideBand- Adaptive MultiRate (WB-AMR) codec been added to the Asus zenfone 8 update?

wirusekx
Star III
Please activate VOLTE and Wifi calling with Polish operators Plus, T-mobile, Orange and Play.

tupatatapa
Rising Star I
Hello.
Can you activate VoLTE for my mobile operator "Vivacom" in Bulgaria? VoLTE is supported by the operator and also activated on my SIM card on my previous Huawei P20 Pro, but on my ZF8 the On/ Off option is missing.
Thanks in advance.

Piotreek
Star I
wirusekx

https://zentalk.asus.com/en/discussion/comment/168772#Comment_168772

After the update, there is still no call quality in "HD Voice". Tested on Plus> Plus, Plus> T-mobile (Polish operators). By translating sim cards to xcover 4 and hammer 18x9 smartphones, "hd voice" connections are active. Has the WideBand- Adaptive MultiRate (WB-AMR) codec been added to the Asus zenfone 8 update?


View post
Hello,
What about call quality that is no HD Voice? It is better? I am thinking to buy this phone but if there is issue with Voice quality in Orange then this is major block for me.