This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Battery Drain Issues

karthikraina404
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 5 GLOBAL EDITION
Firmware Version: ON Latest version
Rooted or not: not
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): OS
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I JUST PLAYED 1HR PUBG AND 30MINS OF LISTENING MUSIC, PLEASE CHECKOUT THE BATTERY DRAIN ON SCREENSHOT AND PROVIDE A SOLUTION
screenshot-20210526-110701364-281-29.jpg

84 REPLIES 84

ARP_ASUS
Community Legend II
Hi karthikraina4043,
Thanks for reporting. I will look into this.

arslan_murtaza1
Star II
I have the same issue, screen time is taking way too much battery around 30-40%.
Also it loses 10-12% over night which is annoying.

Any solution?

karthikraina404
Star II
ARP_ASUS

Hi karthikraina4043,

Thanks for reporting. I will look into this.


View post
Hi, we are waiting, any update on this issue, please?

ARP_ASUS
Community Legend II
Hi everyone,
Whoever is facing the issue,
please update the new version:
https://zentalk.asus.com/en/discussion/48672/
Do let me know if you all are still facing the issue after the update.

waxy78611
Zen Master I
ARP_ASUS

Hi everyone,

Whoever is facing the issue,

please update the new version:

https://zentalk.asus.com/en/discussion/48672/

Do let me know if you all are still facing the issue after the update.


View post
Hi, I've updated to the latest software but this battery drain bug is still there. The only bug which was fixed is the call echo. Here are the list of bugs which I've created a thread for but no Dev has bothered to reply to, number 7 has been fixed with this update but still many more bugs. Here's the list:
1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.

2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.

3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.

4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.

5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.

6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.

7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker. This is now Fixed with the latest update.

8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.