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Rog 5 List Of Bugs/Issues

waxy78611
Zen Master I
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: WW-18.0840.2103.26
Rooted or not: No
Frequency of Occurrence: Regularly
APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:
1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.
2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.
3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.
4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.
5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.
6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.
7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.
8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.
If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .
90 REPLIES 90

Comander_Coco
Star I
I have to say android auto doesn't work, when I conect the phone to the car the infotainment restarts itself lot of times.

Another big software bug is while is charging the keyboard doesn't work, apps opened random... It is unusable while is charging.

I confirm battery drain with only casual using

waxy78611
Zen Master I
Kaks

Battery Drain is real. Like if I listen to songs on Spotify for an hour battery drain is approximate 18 percent. Seems like a 3000mah battery.


View post
Thanks for the mention. The more people who comment here the more chance the Devs actually pay attention and address these issues. Please give this thread a like too (give my first post at the top a like). Thanks ☺️

waxy78611
Zen Master I
Comander_Coco

I have to say android auto doesn't work, when I conect the phone to the car the infotainment restarts itself lot of times.

Another big software bug is while is charging the keyboard doesn't work, apps opened random... It is unusable while is charging.

I confirm battery drain with only casual using


View post
Thanks for the mention. The more people who comment here the more chance the Devs actually pay attention and address these issues. Please give this thread a like too (give my first post at the top a like). Thanks ☺️

yagomvs
Star II
1. Loudspeaker works wrong when the screen goes to sleep mode. The other side begin hear they own voices. After I wake up my screen - all normalise.
2. Add opportunity to change icons, it's missing.

sushil7789
Star I
waxy78611

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5
  2. Firmware Version: WW-18.0840.2103.26
  3. Rooted or not: No
  4. Frequency of Occurrence: Regularly
  5. APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:

1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.

2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.

3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.

4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.

5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.

6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.

7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.

8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.

If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .


Rog 5 List Of Bugs/Issues
waxy78611

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5
  2. Firmware Version: WW-18.0840.2103.26
  3. Rooted or not: No
  4. Frequency of Occurrence: Regularly
  5. APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:

1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.

2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.

3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.

4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.

5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.

6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.

7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.

8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.

If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .


Rog 5 List Of Bugs/Issues
1.Audio wizard is same like volume button only , cannot save settings
2. x mode needs proper update..
3. there is gyro lag or stutter when playing pubg and frame drops in pubg after playing 15mins
4. Heat issue while gaming