This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

My friend couldn't hear me sometime when calling

nlwinniechan
Star II
My friend heard nothing sometimes from my call.anyone got the same issue ?
7 REPLIES 7

wirusekx
Star III
Hi. I am a new user of the asus zenfone 8. But the quality of the phone calls is very poor. I live in Poland, I use the Plus and T-mobile networks. As my colleague wrote above, often the other person does not hear me. There are also no HD Voice quality calls. I am asking for help, because I was wondering if the phone should not be returned.

Kris_ASUS
Community Manager
Community Manager
Hi @nlwinniechan @wirusekx
We released an update today to fix call quality issue. Please update to the latest firmware and test. Thank you.
Admin

【Version】

30.11.51.50

【Model Name】

ZenFone 8 (ZS590KS)

【Release Date】

2021/05/28

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

  1. Optimized Phone call quality
  2. Improved camera quality
  3. Improved system stability
  4. Enabled VoLTE on Telekom (Germany)
  5. Enabled VoLTE on Tele2 (Russia)
  6. Enabled VoLTE & VoWiFi on O2 (Czech Republic)

[210524]ZenFone 8_EU_30.11.51.50

Grzemar
Rising Star I
Has anyone checked what it looks after last update?

lukasz_szabelsk
Rising Star II
Still call quality like on old 2G Nokia 3310 😞