ax92u fail to register

[ZT-bfab1368]

System: router ax92u
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
I can't register the product so I can request a repair or replacement, the damn think keeps overheating and then losing all the AImesh settings.

[Blake_ASUS]

Hi Danjl,
Please refer to below link

How to find product Serial Number
There are few ways to check the SN.
Let me know if there is any issue.
Thank you.

[ZT-bfab1368]

Yea, that isn't the problem... the "serial" number for the ax92u wireless routers isn't how Asus tracks the devices. There is a warrenty card in the packaging with a different number, and like a dumba$$ I didn't register the routers (plural, I bought a 2 pack). I am awaiting a reply from the registration folks, but it is really slow... it has been a couple of days.

This has been super frustrating... routers aren't supposed to go bad 6 months after purchase... and the serial numbers on the devices are supposed to be the same one's the company uses in their databases...

just idiotic...
😥

[Blake_ASUS]

Hi Danjl,
If you bought a set, then the SN you need for registration and RMA would be the set SN, instead of the individual one.
Thank you.

[ZT-bfab1368]

so how would I get the "set" serial number if I threw the packaging out?