This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to receive FOTA updates

Wrecku
Star II
Please tell us some basic information before asking for help:
Model Name: Asus Rog 2
Firmware Version:WW-V17.0230.2004.60
Rooted or not:no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

5 REPLIES 5

Wrecku
Star II
@Anders_ASUS can you please look into this issue.

ronald1985
Community Legend I
Wrecku

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog 2
  2. Firmware Version:WW-V17.0230.2004.60
  3. Rooted or not:no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Not able to receive FOTA updates
Visit this link:
ROG Phone II | Gaming Phones|ROG - Republic of Gamers|ROG GlobalDownload the file and put it in the root folder of internal storage. The file should be detected and from there you can upgrade.
You should automtically get FOTA afterwards, but if you have unlocked bootloader and relocked it (this includes devices that have been converted from CN to WW), you won't get FOTA because the phone would be blacklisted from the ASUS Servers.

Trine
Star II
Wrecku

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog 2
  2. Firmware Version:WW-V17.0230.2004.60
  3. Rooted or not:no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Not able to receive FOTA updates
I suppose I am having the same issue but the process mentioned by @ronald1985 is pretty much hassle free and I do it instead.

Wrecku
Star II
@Trine what is that Process?