Phone shuts down while charging (NEED HELP)
Please tell us some basic information before asking for help:
- Model Name: ROG Phone II (ZS660KL)
- Firmware Version: WW_17.0240.2103.75_0
- Rooted or not: Not
- Frequency of Occurrence: Everyday (While charging)
- APP Name & APP Version (If your issue relates to the app): N/A
Hi guys, I don't know when this problem really occur, but I observe from May 10 up to this date (19 May 2021). I experienced the same problem on my phone. I observed the following while charging, it always happens, for info I charge my phone twice (2) a day:
- After 10mins of charging my phone shuts down but continues to charge.
- Try to charge using the Aero active cooler, still shuts down.
- While playing games my phone shuts down (while charging)
Above is all my observation. Kindly look into it.