[5z] ASUS Should Follow The Market Trend For Support Extensions of 3 Years On Zenfones.

[AmitGarde]

Hi All,
As these days we all know Market is flooded with other brands announcing support for 3 years now
Recently brands having 3 or more than 3 year UPDATE support are :-
LG (3 YEARS)
NOKIA (3 YEARS)
SAMSUNG (4 YEARS)
ONEPLUS (3 YEARS)
SONY (3 YEARS FOR FLAGSHIP MODELS)
XAOMI, OPPO, VIVO, REALMI (2 Years major OS but 4 years UI updates)
Now its time for ASUS this year to break the boundaries almost all brands are in league of 3 year support.
We are still in a good hope that it will be announced at the launch event of Zenfone 8 series. @Anders_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS @CH_ASUS @Titan_ASUS @Mister @Falcon_ASUS @Kris_ASUS @Laura_ASUS @DrAlex_ASUS @Olivier_ASUS @Dominik_ASUS @victor0_ASUS
Asus must include below Zenfone devices for 3 year support Extensions :-
Zenfone 7/7pro (upto Android 13)
Zenfone 6 (upto Android 12)
Zenfone 5Z (upto Android 11)
And should continue same trend for future Zenfones.
Its really very kind request to you MODS please raise this topic to higher authorities and let ASUS do the needful for its very loyal users.
I wish someone is listening to us. 🙂
ANY POSITVE RESPONSE TO THIS FROM ASUS IS APPRECIATED.
This is definetly needed to improve brand value for customers from larger markets like India where Asus have skipped Zenfone 7/7pro so in my opinion these markets are core to success of brands, if those are captured.but asus backed off by focusing only on ROG devices in those Very important market.Where Gaming phones are not everyones cup of tea.
If ASUS is planning to make a comeback to larger markets like india with Zenfone lineup, than i personally feel it is more important to gain back peoples trust on Zenfones by providing good software support by following the trend with its older devices. Also Zenfone 5z & 6 are the only latest devices in those markets so i wish this trend should start From Zenfone 5z as a best sold flagship device with Larger user base than any other flagship for Asus, with very less user complains and problems.
Common ASUS break the silence and compete this trendy market and we as users personally feel ASUS has best hardware just what lacks behind is its software now comparing other OEMS & this Gap should be filled up starting this year.
Thankyou😊

[mrittickchoudhu]

I really cannot recommend getting an Asus device anymore, neither to myself nor to anybody else.
With the 'last proposed' update for my ZenFone 5Z, they bricked the camera (yes, it wouldn't focus unless you hit the front of the device near the camera area - and I have to do it every time I need to use the camera) and now they would neither update the firmware nor fix my camera module for free, even if it's there fault 🙂
Samsung is giving away really timely updates right now and my question is, if they can do it, it's not like Asus doesn't have the resources...
This is really absurd and I'm perplexed, and if we're not getting the Android 12 update, I'm seriously never going with Asus anymore lmao (and I know that if it wouldn't get the Android 11, 12 is a longshot in the first place but that's the thing - the UX and UI upgrades of Android 12 is too great and gives me severe FOMO).
Time to move into iOS as my main driver while a mid-range Android 12 unit; maybe the Pixel's base model if they get the pricing right 😄

[topolov]

This is a good idea, hope Asus will hear us

[Stevan_Theodore]

AmitGarde

Hi All,

As these days we all know Market is flooded with other brands announcing support for 3 years now

Recently brands having 3 or more than 3 year UPDATE support are :-

LG (3 YEARS)

NOKIA (3 YEARS)

SAMSUNG (4 YEARS)

ONEPLUS (3 YEARS)

SONY (3 YEARS FOR FLAGSHIP MODELS)

XAOMI, OPPO, VIVO, REALMI (2 Years major OS but 4 years UI updates)

Now its time for ASUS this year to break the boundaries almost all brands are in league of 3 year support.

We are still in a good hope that it will be announced at the launch event of Zenfone 8 series. @Anders_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS @CH_ASUS @Titan_ASUS @Mister @Falcon_ASUS @Kris_ASUS @Laura_ASUS @DrAlex_ASUS @Olivier_ASUS @Dominik_ASUS @victor0_ASUS

Asus must include below Zenfone devices for 3 year support Extensions :-

1. Zenfone 7/7pro (upto Android 13)
2. Zenfone 6 (upto Android 12)
3. Zenfone 5Z (upto Android 11)

And should continue same trend for future Zenfones.

Its really very kind request to you MODS please raise this topic to higher authorities and let ASUS do the needful for its very loyal users.

I wish someone is listening to us. 🙂

ANY POSITVE RESPONSE TO THIS FROM ASUS IS APPRECIATED.

This is definetly needed to improve brand value for customers from larger markets like India where Asus have skipped Zenfone 7/7pro so in my opinion these markets are core to success of brands, if those are captured.but asus backed off by focusing only on ROG devices in those Very important market.Where Gaming phones are not everyones cup of tea.

If ASUS is planning to make a comeback to larger markets like india with Zenfone lineup, than i personally feel it is more important to gain back peoples trust on Zenfones by providing good software support by following the trend with its older devices. Also Zenfone 5z & 6 are the only latest devices in those markets so i wish this trend should start From Zenfone 5z as a best sold flagship device with Larger user base than any other flagship for Asus, with very less user complains and problems.

Common ASUS break the silence and compete this trendy market and we as users personally feel ASUS has best hardware just what lacks behind is its software now comparing other OEMS & this Gap should be filled up starting this year.

Thankyou😊

[5z] ASUS Should Follow The Market Trend For Support Extensions of 3 Years On Zenfones.

agree..3y sounds normal to get the support..
coincidence now my 5z bootloop

[Roystoys]

They can't even pass on Google security patches guys don't hold breath or you will pass out waiting,or worse LoL

[Roystoys]

mrittickchoudhury

I really cannot recommend getting an Asus device anymore, neither to myself nor to anybody else.

With the 'last proposed' update for my ZenFone 5Z, they bricked the camera (yes, it wouldn't focus unless you hit the front of the device near the camera area - and I have to do it every time I need to use the camera) and now they would neither update the firmware nor fix my camera module for free, even if it's there fault 🙂

Samsung is giving away really timely updates right now and my question is, if they can do it, it's not like Asus doesn't have the resources...

This is really absurd and I'm perplexed, and if we're not getting the Android 12 update, I'm seriously never going with Asus anymore lmao (and I know that if it wouldn't get the Android 11, 12 is a longshot in the first place but that's the thing - the UX and UI upgrades of Android 12 is too great and gives me severe FOMO).

Time to move into iOS as my main driver while a mid-range Android 12 unit; maybe the Pixel's base model if they get the pricing right 😄

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You know I don't believe Asus really care.
If you look at the market Asus phones have a great resell value for second hand phones. I don't think they actually make as much of them as an ordinary phone manafuctuer so the resell price stays high. Try and buy a zenfone 6 , for example,and you will see what I mean.
They seem to care more about pumping the next phone out, in whatever category seems to float their boat, but support eg updates,if you are buying an Asus phone forget it . You either love them the way they are or not