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People are unofficially fixing black crush but asus should have fixed it officially

jaykesharwani9
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not: in
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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It's just some small kernel tweak. Come on Asus you got a TEAM of developers yet you can't even fix Blackcrush aka colour banding issue. It's such a disgrace. What about customer satisfaction?


5 REPLIES 5

Jesp_r
Rising Star II
ARP_ASUS

Hi jaykesharwani9,

Make sure you are on latest software version which is .143 if not, you can check by

Go to setting => System => About => Software information.

If you phone is on the latest software version and still if you are facing black crush, 

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


View post
It is clear, as I mentioned in another post .. Asus will never fix this problem. Such a big problem cannot be unsolved for more than 9 months since the mobile was launched. If the only solution they provide is to "take the phone to the nearest technical service", it is because they have no intention of fixing it. Asus be honest with us, will they fix it? Or will they force us users to lose our rog warranty by installing an unofficial kernel? Unfortunately I think this will be the only solution.