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Can not charge Zenbook 14 UX425J - Maybe Power Delivery FW upgrade?

PJD
Star II
System: Bios 304, GOP 14.0.1033, EC Version 3.04
Battery or AC: AC
Model: UX425J i5-1035G1
Frequency of occurrence: Always (after Update?)
Reset OS: No
Screenshot or video:
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Detailed description:
Hello!
I have set up a new ASUS Zenbook 14 UX425J. After all Updates from Windows Update I installed also all Updates from the Driver Site. Now I can't charge it anymore and both USB-C ports a dead - is it possible that the Power Delivery FW upgrade V1.0 is not compatible? Why would it install then?
In Device-Manager the USDB-Device USM-USCI ACPI-Device is not functioning and the charing LED is of. I tested the charger on another device (it's working) and another charger without luck.
I reseted the bios to defaults and did a reset by pressing the button more than 50 sek.
PS: I have just 35% battery left. This device can only be charged via USB-C
20 REPLIES 20

Blake_ASUS
Community Legend II
Hi Anders,
Please enter your power options, uncheck "Turn on fast startup"
and see if it helps?
image.png
Thank you.