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Sometimes the Fingerprint View gets stuck

castiel_shah
Star I
Please tell us some basic information before asking for help:
Model Name: 128GB/8GB
Firmware Version:
Rooted or not: No
Frequency of Occurrence: around 10%
APP Name & APP Version (If your issue relates to the app): Signal, Some other app with similar fingerprint view
========================================
Sometimes the fingerprint view gets stuck if it failed to detect my finger, and stuck on the screen at the front. At that time I can open the app switcher, volume or floating bar of the screenshot. But the this fingerprint view stuck at front of them.
Homescreen:
screenshot-20210507-233758943.png

Lockscreen:
screenshot-20210507-233836886.png

3 REPLIES 3

ronald1985
Community Legend I
castiel.shah

Please tell us some basic information before asking for help:

  1. Model Name: 128GB/8GB
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: around 10%
  5. APP Name & APP Version (If your issue relates to the app): Signal, Some other app with similar fingerprint view

========================================

Sometimes the fingerprint view gets stuck if it failed to detect my finger, and stuck on the screen at the front. At that time I can open the app switcher, volume or floating bar of the screenshot. But the this fingerprint view stuck at front of them.

Homescreen:

screenshot-20210507-233758943.png

Lockscreen:

screenshot-20210507-233836886.png


Sometimes the Fingerprint View gets stuck
Please let us know what firmware version you are on?

castiel_shah
Star I
I'm on firmware version: QKQ1.190825.002.WW_Phone-17.0240.2103.75


Anders_ASUS
Hall of Fame III
castiel.shah

Please tell us some basic information before asking for help:

  1. Model Name: 128GB/8GB
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: around 10%
  5. APP Name & APP Version (If your issue relates to the app): Signal, Some other app with similar fingerprint view

========================================

Sometimes the fingerprint view gets stuck if it failed to detect my finger, and stuck on the screen at the front. At that time I can open the app switcher, volume or floating bar of the screenshot. But the this fingerprint view stuck at front of them.

Homescreen:

screenshot-20210507-233758943.png

Lockscreen:

screenshot-20210507-233836886.png


Sometimes the Fingerprint View gets stuck
I will send you a PM with instructions on how to log your device