This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Hot (F) Keys Not Functioning Properly After Clean Boot

System: W10
Battery or AC: AC
Model: S15 Asus Vivobook model S532FA
Frequency of occurrence: Constant
Reset OS: No
Screenshot or video: NA

========================
Detailed description:

The following happened after a clean boot.
F keys don't function as labeled or at all, and some Fkeys now have new functions.
Previously I could press any f key e.g. f2 volume down, without pressing fn and the volume would go down. Also, my touchpad screen is now the same as my desktop screen wallpaper background.
I've installed ATK, installed up to date bio, and I've looked up bios (I can only enable or disable the lock function).
My touchpad also displays the desktop wallpaper.
F keys that function according to label icon when fn button is pressed and held:

f1 - mute
f2 - volume down
f3 vol up
f4 screen brightness down
f5 - screen brightness up

F keys that don't function according to label icon at all when fn button is held down:

f6 - touchpad functionality (on/off)
f7 - keyboard backlight (on/off)

F keys that have a new function:

f1 - opens a new window in the browser
f3 - find in page
f5 - refresh window

I'd surely appreciate any help with resolution.

Thank you,

Oliver
3 REPLIES 3

Falcon_ASUS
Moderator
Moderator
oliverluketaylor
  1. System: W10
  2. Battery or AC: AC
  3. Model: S15 Asus Vivobook model S532FA
  4. Frequency of occurrence: Constant
  5. Reset OS: No
  6. Screenshot or video: NA

========================

Detailed description:

The following happened after a clean boot.

F keys don't function as labeled or at all, and some Fkeys now have new functions.

Previously I could press any f key e.g. f2 volume down, without pressing fn and the volume would go down. Also, my touchpad screen is now the same as my desktop screen wallpaper background.

I've installed ATK, installed up to date bio, and I've looked up bios (I can only enable or disable the lock function).

My touchpad also displays the desktop wallpaper.

F keys that function according to label icon when fn button is pressed and held:

f1 - mute

f2 - volume down

f3 vol up

f4 screen brightness down

f5 - screen brightness up

F keys that don't function according to label icon at all when fn button is held down:

f6 - touchpad functionality (on/off)

f7 - keyboard backlight (on/off)

F keys that have a new function:

f1 - opens a new window in the browser

f3 - find in page

f5 - refresh window

I'd surely appreciate any help with resolution.

Thank you,

Oliver


Hot (F) Keys Not Functioning Properly After Clean Boot
@oliverluketaylor
Please press FN+ESC and confirm if the problem is back to normal.
If it does not recover, please go to settings > Apps > Apps & features , find out ASUS System Control Interface.
Uninstall ASUS System Control Interface, then reinstall it again.

Falcon_ASUS

https://zentalk.asus.com/en/discussion/47776/hot-f-keys-not-functioning-properly-after-clean-boot

@oliverluketaylor

Please press FN+ESC and confirm if the problem is back to normal.

If it does not recover, please go to settings > Apps > Apps & features , find out ASUS System Control Interface.

Uninstall ASUS System Control Interface, then reinstall it again.

https://dlcdnets.asus.com/pub/ASUS/nb/Image/Software/SoftwareandUtility/13234/ASUSSystemControlInter...


View post
Thank you so much Falcon. It worked.

However, since clean boot, my Screen Pad 2.0 isn't working, and the hotkey that I used previously (f6) would allow me to switch between screen pad/touchpad/off. It still does not work, the hot key is limited to the touch pad on/off.

How can I get the screen pad working once again, please?

Falcon_ASUS
Moderator
Moderator
oliverluketaylor

https://zentalk.asus.com/en/discussion/comment/165659#Comment_165659

Thank you so much Falcon. It worked.

However, since clean boot, my Screen Pad 2.0 isn't working, and the hotkey that I used previously (f6) would allow me to switch between screen pad/touchpad/off. It still does not work, the hot key is limited to the touch pad on/off.

How can I get the screen pad working once again, please?


View post
@oliverluketaylor
Please try the following again.
1. Uninstall ASUS System Control Interface
2. Reboot your laptop
3. Run windows update
4. download and install ASUS ScreenXpert Interface
Thank you.