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ROG 5 Fingerprint scanner visible on screen

micoaccel
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: WW_18.0840.2103.26
Rooted or not: Not root
Frequency of Occurrence: In Daylight condition
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When sunlight hits the screen directly, the square box of the fingerprint sensor appears. Is this normal or is my phone defective?


3 REPLIES 3

AmitGarde
Community Legend II
micoaccel

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: WW_18.0840.2103.26
  3. Rooted or not: Not root
  4. Frequency of Occurrence: In Daylight condition
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

When sunlight hits the screen directly, the square box of the fingerprint sensor appears. Is this normal or is my phone defective?

img-20210504-wa0023.jpg

img-20210504-wa0024.jpg

img-20210504-wa0022.jpg


ROG 5 Fingerprint scanner visible on screen
This is in screen fingerprint scanning tech and its normal. All phones having in screen sensor have it.

Aryan202
Community Legend I
micoaccel

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: WW_18.0840.2103.26
  3. Rooted or not: Not root
  4. Frequency of Occurrence: In Daylight condition
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

When sunlight hits the screen directly, the square box of the fingerprint sensor appears. Is this normal or is my phone defective?

img-20210504-wa0023.jpg

img-20210504-wa0024.jpg

img-20210504-wa0022.jpg


ROG 5 Fingerprint scanner visible on screen
Normal behavior of under display scanners under direct sunlight
It can be noticed on all UD phones

micoaccel
Star I
Anyway, some owner of the phone to do the test and confirm that he sees the same thing?
Maybe tempered glass also influences