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ROG PHONE 2 RESTARTS WHEN LOCKED

ljjaranilla
Star I
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 2
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: EVERYTIME I LOCK MY PHONE
When I lock my phone it automatically restarts
In Addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I started to notice that my phone restarts when I am not using eat, Especially when I lock my phone after using it. I did every troubleshooting there is. still issue persists.

1 REPLY 1

Anders_ASUS
Hall of Fame III
ljjaranilla

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 2
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: EVERYTIME I LOCK MY PHONE
  5. When I lock my phone it automatically restarts

In Addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I started to notice that my phone restarts when I am not using eat, Especially when I lock my phone after using it. I did every troubleshooting there is. still issue persists.


ROG PHONE 2 RESTARTS WHEN LOCKED
Please backup all data and factory reset your phone. If the issue is still there, then contact our service for repair.