I am not able to download any games from the net

[joelrtharakan]

System: i3 7th generation 12gb ram 256gb ssd.
Battery or AC:
Model: Vivobook X409
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：it shows an error

[RAJU_MSC_MATHEM]

joelrtharakan

1. System: i3 7th generation 12gb ram 256gb ssd.
2. Battery or AC:
3. Model: Vivobook X409
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：it shows an error

I am not able to download any games from the net

Clear description is needed.
you will not able to download any games from microsoft store application
or
you will not able to download any games from internet sites.
any error messages screenshot or recorded video please

[Blake_ASUS]

Hi there,
What kind of error is it?
Which game are you downloading? where were you downloading from, Steam?
And you were using Wifi or Erthernet?
Thank you.