Faulty display..cheap quallity display on ROG 3

[jerquait]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[jerquait]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/162959#Comment_162959

You're quite persistant aren't you?

Also the phone has 3 cameras not 4, so not sure what you mean with dust on 4 lenses.

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You mad .... Phone has 3 rear cameras and 1 front camera ,so total 4 cameras...have u ever seen asus rog 3 ??

[Danishblunt]

jerquait

https://zentalk.asus.com/en/discussion/comment/162961#Comment_162961

You mad .... Phone has 3 rear cameras and 1 front camera ,so total 4 cameras...have u ever seen asus rog 3 ??

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I never use the front camera so I completely forgot its existance :'D
Point goes to you 😄

[jerquait]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/162963#Comment_162963

I never use the front camera so I completely forgot its existance :'D

Point goes to you 😄

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Sorry for my rudeness I was pissed....service centre people of asus have no skill.. they work in environment full of dust therefore dust into the cameras...and on top of it they are unable to clean dust..they don't have any equipment or tool to clean dust..therefore display + camera both have been ruined now...phone is still under warranty but asus will not exchange phone nor they are able to clean dust..so what is the point of warranty.thats why iam saying asus is a fraud company whose main objective is to earn profit only...they don't give a damn about customer satisfaction.

[Danishblunt]

jerquait

https://zentalk.asus.com/en/discussion/comment/162967#Comment_162967

Sorry for my rudeness I was pissed....service centre people of asus have no skill.. they work in environment full of dust therefore dust into the cameras...and on top of it they are unable to clean dust..they don't have any equipment or tool to clean dust..therefore display + camera both have been ruined now...phone is still under warranty but asus will not exchange phone nor they are able to clean dust..so what is the point of warranty.thats why iam saying asus is a fraud company whose main objective is to earn profit only...they don't give a damn about customer satisfaction.

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No, you got something wrong there, Service center are 3rd party centers that work for ASUS. This also makes it so that depending on region where you live the quality of service center is very very very different. For instance here why I live the service center is very competent and fast. If they indeed did dust the cameras and you have warranty please contact @Gustav_ASUS for support, he might help you because dusted cameras is not acceptable.

[AmitGarde]

jerquait

https://zentalk.asus.com/en/discussion/comment/162967#Comment_162967

Sorry for my rudeness I was pissed....service centre people of asus have no skill.. they work in environment full of dust therefore dust into the cameras...and on top of it they are unable to clean dust..they don't have any equipment or tool to clean dust..therefore display + camera both have been ruined now...phone is still under warranty but asus will not exchange phone nor they are able to clean dust..so what is the point of warranty.thats why iam saying asus is a fraud company whose main objective is to earn profit only...they don't give a damn about customer satisfaction.

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If there is dust entred by any means into the camera bump or on lenses, than it is requested to you go back to service centre and show them whatever you are facing and surely they will help you out if they see a record claiming your device have been serviced few days back at there centre.Also they have a rule of about 3 days after the day of repair to show your problem as soon as after repair with what you are not satisfied with. Beyond that if you have completed more than 3 days than i still suggest you go back and have a soft communication with service centre manager and staff and request them to look after your problem, if they really care about the service than they will really be happy to help you out. Also it is not that hard to clean dust particles entred inside so hopefully they should agree. Also your device under warrenty is +1.
For black crush issue it is what it is for now and you are not alone to report. ASUS is still working on it and you will see improvement with future FOTA.
Thanks!