Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version: WW_18.0830.2101.86
Rooted or not: Not
Frequency of Occurrence: Happened once gaming for aeound 30mins+
APP Name & APP Version (If your issue relates to the app): Genshin Impact
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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- Attached with Rog AeroActive Cooler 5
- Kunai 3 Controller (So I won't touch the device and feel the heat)
- Not Charging
- X Mode + Level 3 Gaming Performance Mode
After played Genshin Impact in High Graphic mode (lower some graphic setting), the temperature of Game Genie indicator is at 50-55 degree celsius consistently.
When I touch the device it is very uncomfortable to hold with the heat, when I hold the phone close to my face like I picking up a call, even my face didn't actually touch the screen, I can actually feel the 'Heat Aura' touching my face skin.
This I kidda make me worry and concern about it, if I continuously to play Genshin in a long hours session, the rog phone 5 keep heat up as it is,
will this be very dangerous? maybe phone might 'explode', or phone will having hardware damage easily (motherboard, screen, etc)?
Or actually this is very normal and it is safe to keep maximize the performance for 1 or 2 hours session continuously?
This is my 1st gaming phone, previous phone is Google Pixel 2XL and never heat up this way as I only use the Device in a very light performance manner and never gaming. Please let me know if the current Rog Phone 5 heat situation if it is normal or not. Thanks!
