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You may not have a proper app for viewing this content

screenshot-20210331-151040547-281-29.jpg
Need Help
#help
When using Whatsapp Business, I try to send file from my Google Drive,
So I select = Browse other docs...
and then "You may not have a proper app for viewing this content" popping up.
Model Name: Zenfone 6 (6/128gb)
Firmware Version: RKQ1.200710.002.WW_Phone-18.0610.2103.137
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): WhatsApp Business 2.21.5.17

7 REPLIES 7

AmitGarde
Community Legend II
wingku.sasmito

https://zentalk.asus.com/en/discussion/comment/160815#Comment_160815

Sorry sir, I can't find 3 dots on upper right corner.

screenshot-20210331-220511742-281-29.jpg


View post
Click on "see all 107 apps" and there you will see on upper right corner those three dots.

AmitGarde

https://zentalk.asus.com/en/discussion/comment/160847#Comment_160847

Click on "see all 107 apps" and there you will see on upper right corner those three dots.


View post
screenshot-20210331-225546143-281-29.jpg
screenshot-20210331-225618402-281-29.jpg
I press once = show system
Press again = hide system

Anders_ASUS
Hall of Fame III
wingku.sasmito

screenshot-20210331-151040547-281-29.jpg

Need Help

#help

When using Whatsapp Business, I try to send file from my Google Drive,

So I select = Browse other docs...

and then "You may not have a proper app for viewing this content" popping up.

  1. Model Name: Zenfone 6 (6/128gb)
  2. Firmware Version: RKQ1.200710.002.WW_Phone-18.0610.2103.137
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): WhatsApp Business 2.21.5.17

You may not have a proper app for viewing this content
Go to the app info of your Whatsapp Business app and then storage & cache. Press clear storage. This is equivalent to reinstalling your app and should fix your issue. This works on my device so it should be an issue with your app