How to fix or roll back this update?
Please can you explain this scenareo with a video recording from another device /Screen recording?? To understand much better what exactly is the issue.
When I press power button or put finger on finger print scanner , it takes 5 seconds to appear screen.
Are you using ASUS launcher? Or is that any other launcher you are facing issue with? Also did you try to clear cache through mobile manager ifnot try to clear junk files and check again. Also how about internal storage is that close to full?
I am using Asus launcher. The problem starts after last security update on 9 Apr 2021. I tried everything, problem exists. Can I roll back last security update?
Instead why dont you factory data reset that will surely help to fix the problem because even i am on latest version and there is no such issue on my 5z to be honest also it has atleast a jan security patch with good battery optimisations and 2-3 bug fixes so instead of reverting back to old version try to backup your important data and factory data reset once and see if that helps. And i am sure that should definetly help in your case.
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
3. If still you face the issue factory reset your phone after
taking a full backup : https://www.asus.com/support/FAQ/1006346/