This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Severe random shutdowns and reboots! Help

rangash03
Star II
Please tell us some basic information before asking for help:
Model Name:ROG 2 8/128
Firmware Version:17.0240.2103.75
Rooted or not:NOT
Frequency of Occurrence:VERY FREQUENTLY
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I got my rog 2 and i am a moderate user.. I never played heavily or as such.
i started having these random shutdowns/restart issues a while back I thought it might be a software issue or something and the frequency was rare like once in a week.. so i ignored that.. The device was in warranty at that time.... but gradually the problem kept on increasing.. and now has it has reached to its worse.. leave aside gaming... even when I'm using the device for even a little heavy process .. the devices shuts down at any moment!.. I don't know what to do.. My device is more than a month out of warranty now.. Please tell me what should i do..
I'm from Hisar ( HARYANA) INDIA.!
16 REPLIES 16

ARP_ASUS
Community Legend II
Hi rangash03,
Please check your PM and share the requested details.

rangash03
Star II
ARP_ASUS

Hi rangash03,

Please check your PM and share the requested details.


View post
sir i have provided all the details asked.

Facing the restart issue in rog 2

Danishblunt
Hall of Fame I
Replace the pm8150 chip on your logicboard and your phone will be fixed.

rangash03
Star II
Danishblunt

Replace the pm8150 chip on your logicboard and your phone will be fixed.


View post
can u help me in finding that?