Rog phone 3 defect
Please tell us some basic information before asking for help:
- Model Name: Asus rog phone 3
- Firmware Version: Current
- Rooted or not: not rooted
- Frequency of Occurrence: once
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I just bought the asus rog 3 on February 12 this year. Within less than 2 months the phone's screen went fully black and no longer displays anything. However, the alarms and notifications still make noise and vibrate. I had just finished a text then put the phone in my pocket walked down a flight of stairs. When I pulled my phone out of my pocket less than 3 minutes later the screen was completely black. I used a phone case and screen protector since purchase and had not dropped it once so the only thing I can think of was that the screen came defective. Is there any way to get the screen replaced without paying 200$ on top of just buying a 950$ phone?