This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Black Crush issue

Mittu
Star III
Whenever I watch videos or take any picture at night, pictures or videos with black colour are faded and not up to the mark, can you please help to fix this.
6 REPLIES 6

AmitGarde
Community Legend II
Mittu

Whenever I watch videos or take any picture at night, pictures or videos with black colour are faded and not up to the mark, can you please help to fix this.


Black Crush issue
There are many threads around to check with the answer but still let me tell you black crush issue will be improved continously with future FOTA so you just have to wait. Asus is still working on it.
Thanks!

ARP_ASUS
Community Legend II
Hi Mittu,
Make sure you are on latest software version which is .143 if not, you can check by
Go to setting => System => About => Software information.
If you phone is on the latest software version and still if you are facing black crush, 
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

ajinkya017
Rising Star II
ARP_ASUS

Hi Mittu,

Make sure you are on latest software version which is .143 if not, you can check by

Go to setting => System => About => Software information.

If you phone is on the latest software version and still if you are facing black crush, 

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


View post
I have visited the service center and got my display replaced. Black crush is still there. So probably you may want to rethink the way to solve the issue.

Danishblunt
Hall of Fame I
ajinkya017

https://zentalk.asus.com/en/discussion/comment/161887#Comment_161887

I have visited the service center and got my display replaced. Black crush is still there. So probably you may want to rethink the way to solve the issue.


View post
It's a software issue which can be seen on my kernel that solved it. The devs have been notified so I expect a fix somewhat soon.