Doesnt respond and hangs(Serious issue)

[prashanth]

Suddenly asus 6z stopped responding,it has happened before it took 10minutes for it to restart and function again...its not the first time,i pointed this out earlier but no body seem to liaten...look at those videos i can do nothing except going to settings or access google assistant...no apps no home screen nothing..please look into it as soon as possible its really EMBARRASSING...and this took place in front of my friends @Anders_ASUS @CH_ASUS

[prashanth]

I think it's the sim problem
I ran the benchmarks and it seems fine 370k score...I have no issues with the scores ...I don't care either but the hanging issue isn't always there but when it comes it's just like in the video....if you come across any thread like this add it here and let the others know cause it's only been 2months and it's like this....don't know how it would be in long term

[Anders_ASUS]

Still sounds you're having random issues with your phone which I have never seen before. I recommend that you get in touch with our support.