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Kunai 3 connection issues.

TX11559
Rising Star I
Hello, I have a problem with bluetooth connection, so far it's stock on "connecting", been trying to forget device, reconnect and what not (didn't try reset button because I can't find it).

screenshot-20210304-185426633-1.jpg
Any idea or solution for that?

Do note, it works fine when connecting with usb / the case that comes with it, it did download the frame update, both phone and Kunai are up to date.
6 REPLIES 6

Gustav_ASUS
Community Legend III
@TX11559 Sorry about the late reply,
Are you still experiencing thhis issue with the new 2102.143 firmware update? If so, please let me know.
And if you haven't already, you can try resetting your Bluetooth by going to:
Settings -> System -> Reset options

TX11559
Rising Star I
Gustav_ASUS

@TX11559 Sorry about the late reply,

Are you still experiencing thhis issue with the new 2102.143 firmware update? If so, please let me know.

And if you haven't already, you can try resetting your Bluetooth by going to:

Settings -> System -> Reset options


View post
Hey, do you mean the device firmware or the phone? If so zi don't think I updated it (phone is up to date)

Gustav_ASUS
Community Legend III
TX11559

https://zentalk.asus.com/en/discussion/comment/160792#Comment_160792

Hey, do you mean the device firmware or the phone? If so zi don't think I updated it (phone is up to date)


View post
The phone's firmware, 2102.143 was recently rolled out to end-users.

TX11559
Rising Star I
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/160801#Comment_160801

The phone's firmware, 2102.143 was recently rolled out to end-users.


View post
I see, since I have Tencent phone I haven't got it so will try manullay, thanks.