Asus Ux325ja not charging after myAsus applied new firmware

[DeepEnigma]

Hi,

MyASUS app installed automatically newest firmware for charhing via usb-c. After installation usb-c doesn't work, it's not charging and Device Manager shows UMC UCSI ACPI driver error.

Any ideas how to fix it?

[RAJU_MSC_MATHEM]

DeepEnigma

It won't charge even when off. Tried with lid closed aswell but didn't work.

Tried both ports. Only the USB port on the right works fine.

View post

Boot windows OS into safemode and try to charge again.

[MotoWiZ]

Perhaps it's just a coincidence, but can you try with another charger?

[DeepEnigma]

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/160576#Comment_160576

Boot windows OS into safemode and try to charge again.

View post

Sir, it's not a software problem but rather hardware since it doesn't charge even when turned off.

[Blake_ASUS]

Hello Enigma,
May you try to disconnect all cable, then long press the power button for 40 seconds to see if the device show anything sign of booting?
And does the power LED light up?
Thank you.

[DeepEnigma]

Blake_ASUS

Hello Enigma,

May you try to disconnect all cable, then long press the power button for 40 seconds to see if the device show anything sign of booting?

And does the power LED light up?

Thank you.

View post

It boots up as usual, power led is on. Battery led don't light up. Tried charging with samsung's usb-c charger but no luck.
I would try reflashing the BIOS but since the charger is requred during the process it may be impossible to fix it.